top of page

Privacy Policy

1. Introduction

 

At Kaz Medical Group d.o.o., we respect your privacy and are committed to protecting your personal data in accordance with applicable legislation, including the General Data Protection Regulation (GDPR), the Personal Data Protection Act (ZVOP-2), and the Electronic Communications Act (ZEKom-2).

This privacy policy explains how we collect, process, store, and protect your personal data when you visit our website www.kaz-medical.com or use our services related to the purchase of medical devices.

 

2. Data controller

 

The controller of your personal data is:

KAZ Medical Group d.o.o. Šlandrov trg 36, 3310 Žalec Phone: 070 501 049 Email: info@kaz-medical.com

 

3. Types of personal data we collect

 

We collect the following types of personal data, depending on your interaction with us:

  • Identification data: Name, surname, address, email address, phone number.

  • Purchase data: Order history, payment details (e.g., credit card number if used through a secure payment system), delivery details.

  • Technical data: IP address, browser information, device type, cookies, and similar technologies.

  • Communication data: Content of your messages, inquiries, or complaints sent via the website or other communication channels.

  • Website usage data: Information about how you use our website (e.g., visited pages, time of visit, clicks).

 

4. Purposes and legal basis for data processing

 

We process your personal data for the following purposes:

  • Order fulfillment: To process and deliver your orders for medical devices (legal basis: performance of a contract).

  • Communication with you: To respond to your inquiries, complaints, or provide customer support (legal basis: legitimate interest or performance of a contract).

  • Marketing: To send newsletters, offers, or promotional materials if you have given consent (legal basis: consent).

  • Service improvement: To analyze website usage and enhance our services (legal basis: legitimate interest).

  • Compliance with legal obligations: To comply with legislation, such as keeping records of medical device sales or tax obligations (legal basis: legal obligation).

 

5. Sharing of personal data

 

We do not share your personal data with third parties except in the following cases:

  • Service providers: With trusted partners who assist us in providing services (e.g., delivery services, payment system providers, IT services). These partners are obligated to protect your data.

  • Legislation: With state authorities if required by law or in the case of legal proceedings.

  • Business transfer: In the event of a merger, acquisition, or sale of part of the company, where data is transferred as part of business assets.

 

6. Data retention

​

We store your personal data only for as long as necessary to fulfill the purposes for which it was collected or in accordance with legal requirements.

 

For example:

  • Purchase data is retained for 10 years due to tax and accounting regulations.

  • Data collected based on consent (e.g., for marketing) is stored until you withdraw your consent.

 

After the retention period, we securely delete or anonymize the data.

​

7. Your rights

​

You have the following rights regarding your personal data:

  • Access: The right to access the data we hold about you.

  • Rectification: The right to correct inaccurate or incomplete data.

  • Erasure: The right to delete data (“right to be forgotten”), unless there are legal reasons for retention.

  • Restriction of processing: The right to restrict data processing in certain cases.

  • Data portability: The right to receive your data in a structured, commonly used format.

  • Objection: The right to object to data processing based on legitimate interest.

  • Withdrawal of consent: The right to withdraw consent for data processing (e.g., for marketing) at any time.

 

To exercise these rights, contact us at info@kaz-medical.com. We will respond within 30 days.

​

8. Cookies

 

Our website uses cookies to enhance user experience, analyze visits, and tailor content. For details on the types of cookies and how to manage them, please refer to our Cookie Policy.

​

9. Data security

 

We implement technical and organizational measures to protect your personal data, including:

  • Data encryption during transmission (SSL/TLS).

  • Restricted access to data for authorized personnel only.

  • Regular updates to security systems.

 

However, no system is completely secure, so please notify us immediately of any security incidents.

​

10. International data transfers

 

If your data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards

are in place, such as standard contractual clauses or other legal bases in accordance with GDPR.

​

11. Changes to the Privacy Policy

 

We reserve the right to update this privacy policy. We will notify you of changes via our website or by email.

 

12. Contact

 

For any questions or complaints regarding the processing of personal data, contact us at: info@kaz-medical.com.

​

If you believe our data processing does not comply with legislation, you may file a complaint with the

 

Information Commissioner:

Information Commissioner Dunajska cesta 22

1000 Ljubljana

Email: gp.ip@ip-rs.si

 

Last updated: August 7, 2025

bottom of page